Jacksonville Local Guide
Emergency & Public Safety
A practical guide to Jacksonville police, fire, EMS, emergency management, Cherokee County public safety, emergency alerts, weather, road conditions, and preparedness.
Start with the local agency or live official system that matches what you need. During active emergencies, follow instructions from emergency officials and current alert, weather, and road-condition sources.
For non-emergency questions, reports, agency information, alerts, weather, road conditions, and preparedness resources, use the official contacts and links below.
Jacksonville Emergency Response
Local police, fire, EMS, and emergency management
These City of Jacksonville resources are the primary starting points for local public-safety information and non-emergency agency contact.
Jacksonville Police Department
911 S. Bolton St.
Jacksonville, TX 75766
Use the Jacksonville Police Department for current department information and non-emergency police contact.
Jacksonville Fire & EMS
911 S. Bolton St.
Jacksonville, TX 75766
Jacksonville Fire Department provides fire and rescue services and emergency medical transportation within Jacksonville city limits.
City Emergency Management
Jacksonville Fire Department also carries City emergency-management responsibilities. Use the official City sources for emergency information and alert routing.
Cherokee County Public Safety
County law enforcement and emergency management
County resources are important for incidents, preparedness, and emergency information outside or across Jacksonville’s city boundaries.
Cherokee County Sheriff’s Office
Use the Cherokee County Sheriff’s Office official page for current county law-enforcement information and agency contact.
Cherokee County Emergency Management
165 E. 6th St., Suite 102
Rusk, TX 75785
Use the County Emergency Management office for current Cherokee County emergency-management and preparedness information.
Live Information
Alerts, weather, and road conditions
During changing conditions, use live official sources instead of relying on saved screenshots, old posts, or previously published conditions.
Jacksonville Emergency Alerts
Jacksonville routes emergency and weather notifications through its official emergency-alert system.
Emergency Alerts →National Weather Service
Check the National Weather Service point forecast for Jacksonville for current forecast and weather information.
Jacksonville Forecast →DriveTexas
Use the official DriveTexas system for current road conditions, closures, construction, and travel information.
Open DriveTexas →Before an Emergency
Preparedness resources for Texas households
These official state and federal resources can help households plan ahead for severe weather, disasters, evacuations, and other emergencies.
Texas Division of Emergency Management
TDEM provides official Texas preparedness information for emergencies and disasters.
STEAR
The State of Texas Emergency Assistance Registry is a voluntary registry for eligible Texans who may need additional assistance during an emergency.
Registration is voluntary and does not guarantee a specific service during an emergency.
Ready.gov
Ready.gov provides federal emergency-preparedness guidance for households, families, and communities.
During an Emergency
Use live official information
Emergency instructions, alerts, forecasts, road conditions, closures, and agency information can change quickly. Our Town organizes useful starting points, but official agencies and live emergency systems remain the authority for current conditions and instructions.
Use the live City, County, weather, and transportation sources when you need current emergency information.
Jacksonville, Organized
Keep exploring the Jacksonville Guide
Emergency & Public Safety is part of the larger Jacksonville Guide alongside Schools & Education, City Services & Utilities, Hospitals & Public Health, Parks & Recreation, and Community Resources & Assistance.