Jacksonville Local Guide
Helpful Contacts
A practical starting point for city services, public safety, county offices, schools, property questions, recreation, business resources, and commonly used Texas services.
Use the phone numbers below when you need a direct starting point, then follow the official or Our Town links when you need current forms, requirements, fees, hours, or detailed service information.
Start Here
The most common local starting points
These contacts handle many of the everyday questions Jacksonville residents need to solve first.
Jacksonville City Hall
315 S. Ragsdale St.
Jacksonville, TX 75766
A useful starting point when you are not sure which City department handles your question.
Utility Billing
215 E. Rusk St.
Jacksonville, TX 75766
Water, sewer, sanitation accounts, service applications, billing questions, and current payment information.
Municipal Court
315 S. Ragsdale St.
Jacksonville, TX 75766
Jacksonville municipal citations, court questions, payment information, and Municipal Court services.
Police & Fire
Emergency: 911
Police:
903-586-2546
Fire:
903-586-7131
Use 911 for emergencies. Use the department numbers above for non-emergency questions.
City Services
Jacksonville departments and public resources
Direct contacts for recreation, the library, animal services, neighborhood concerns, City operations, and Lake Jacksonville.
Parks and Recreation
City parks, recreation programs, facility information, reservations, and Lake Jacksonville campground questions.
Jacksonville Public Library
526 E. Commerce St.
Jacksonville, TX 75766
Jacksonville Animal Shelter
208 E. Tena St.
Jacksonville, TX 75766
Lost, stray, surrendered, or adoptable animals and other animal-service questions.
Official Animal Services →Code Enforcement
A starting point for concerns involving illegal dumping, junked vehicles, overgrown properties, debris, graffiti, signage, and other common code issues.
Official Code Enforcement →Public & Community Services
1220 S. Bolton St.
Jacksonville, TX 75766
Streets, drainage, water infrastructure, wastewater, bulky pickup, development services, and other public-service starting points.
Lake Jacksonville
Campground reservations, public recreation information, and current City lake resources.
Cherokee County
County, court, tax, and property contacts
Many Cherokee County offices are in Rusk. The County Tax Office also maintains a Jacksonville location.
Cherokee County Sheriff
County law-enforcement questions and Sheriff’s Office services.
Sheriff’s Office →County Clerk
County records and other services handled by the Cherokee County Clerk’s office.
County Clerk →District Clerk
135 S. Main, 2nd Floor
Rusk, TX 75785
District court filings and records handled by the Cherokee County District Clerk.
District Clerk →Cherokee County Tax Office
Property-tax and vehicle-registration services. The Jacksonville branch is located at 301 W. Commerce St.
Jacksonville branch: 903-586-9051
Official locations →Cherokee Appraisal District
107 E. Sixth St.
Rusk, TX 75785
Property appraisal, exemptions, ownership information, protests, maps, and appraisal-district records.
Appraisal District →Not sure which county office?
Use the official Cherokee County website to find the correct department before making a trip or submitting paperwork.
Cherokee County website →Education & Business
School and economic-resource contacts
Starting points for Jacksonville ISD, the Jacksonville Chamber of Commerce, and local economic development.
Jacksonville ISD
800 College Ave.
Jacksonville, TX 75766
District information, enrollment, campuses, calendars, transportation, and school resources.
Jacksonville Chamber
307 E. Commerce
Jacksonville, TX 75766
JEDCO
309 E. Commerce St.
Jacksonville, TX 75766
Texas Services
When the service is handled by the state
Driver licenses, vehicle titles and registration, benefits, and many statewide programs are handled through Texas agencies rather than City Hall.
Texas DPS
Driver licenses, identification cards, appointments, eligibility, renewals, and other driver-license services.
Texas DMV
Vehicle titles, registration information, temporary permits, forms, motorist resources, and related vehicle services.
TxDMV Motorists →Texas Health and Human Services
Use Your Texas Benefits for programs such as SNAP, Medicaid and TANF. The HHS service finder also routes aging, disability, behavioral-health, and related services.
Before You Go
Verify important details with the official source
Our Town organizes these contacts to make local information easier to find. The City, County, school district, and state agencies remain the authority for their current services, requirements, fees, hours, records, and official notices.
Jacksonville, Organized
Need more than a contact?
Use the Jacksonville Guide for deeper local information. If you are looking for food assistance, housing, benefits, transportation, employment help, legal resources, or family support, start with Community Resources.